Black Friday 2024: Buy One Get One Free Terms & Conditions

Promotion Period:

November 29, 2024 until December 6, 2024. (1 week duration).

 

Eligibility:

• Available online via our website and in-store only.
• Applies to 250g and 1kg bags of the same roasts

 

Eligible Roasts/Coffees:

1. Ethiopia Gedeb
2. The Festive Blend (available from December 1)
3. Brazil Boa Esperanca
4. The Cruiser
5. The Park Blend

How to Redeem Online:

1. Add two bags of the same roast (250g or 1kg) to the cart.
2. The discount will be automatically applied in the cart, once the two bags are selected. No need to add a promo code yourself!
3. Checkout and enjoy your free bag!

How to Redeem In-store:

1.  Visit the café during the promotion period.
2. Choose two bags of the same roast (250g or 1kg).
3. Mention the Black Friday promotion at checkout.
4. The discount will be applied at the register—no promo code needed!

 

Additional Details:

• No limit per customer
• Promotion applies only when two identical roasts are added to the cart.

 

FAQs

1. Can I buy different roasts and still get the BOGO offer?

• No, the promotion only applies to eligible coffees and should be identical.

2. Is there a limit on how many times I can use this offer?

• No, customers can take advantage of the promotion multiple times in one order.

3. Can I use other discount codes with BLACKFRIDAY2024?

• No, this code cannot be combined with other promotions or discounts.

4. What if a customer forgets to add the second bag?

• The discount only applies if two bags of the same roast are in the cart. Remind them to double-check before checking out.

5. Does the Festive Blend count before December 1?

• No, it will be included in the promotion starting December 1.

6. Is this offer valid for international orders?

• No, it applies to domestic orders only.

7. What items are eligible for the BOGO promotion?

• Ethiopia Gedeb
• The Festive Blend (available from December 1)
• Brazil Boa Esperanca
• The Cruiser
• The Park Blend

8. Can I combine this offer with other discounts or promotions?

• No, this offer cannot be combined with other promotions, discounts, or loyalty points.

9. Does this apply to delivery orders?

• No, it’s for in-store or takeout and webshop only.

10. Do I need to be a loyalty program member to redeem this offer?

• No, this offer is available to all customers.

11. Can I mix sizes (e.g., 250g and 1kg) to get the free bag?

• No, the free bag must match the size of the purchased bag (250g with 250g, or 1kg with 1kg).

12. Can I choose different grind options (e.g., whole bean and ground)?

• Yes, as long as both bags are the same roast, you can choose different grind options.

13. What happens if an eligible roast sells out?

• Once a roast is sold out, it will no longer be available for the promotion. We recommend ordering early to avoid missing out!

14. Can I preorder the Festive Blend before December 1?

• No, the Festive Blend will only be eligible for the promotion starting December 1.

15. Can I get a refund or exchange after using the BOGO offer?

• Refunds or exchanges will only be processed if both bags (purchased and free) are returned unopened and in their original condition. Please note that ground coffee is non-refundable.

16. Do I need to bring anything special to redeem the offer in-store?

• No, simply mention the Black Friday promotion at checkout.

17. Can I reserve a roast in advance for in-store pickup?

• No reservations are available. The promotion is first-come, first-served both online and in-store.

18.  Does the promotion apply to gift card purchases?

• No, the promotion applies only to eligible coffee bags listed.

19. What if the promo code doesn’t work online?

• Double-check that you’ve added two of the same product. If it still doesn’t work, contact us for assistance.